Support
LocusTMS has its own support organisation to support its customers should a problem arise.
Monday to Friday (every working day) 08:00 - 16:00
Tel.: +47 33 48 42 02
E-mail: help@locus.no
Help desk and first-line support
All enquiries are answered by phone and/or e-mail. These enquiries are also posted in our support system, which our customers also have access to.
The support centre can be reached at https://mysupport.enghouse.com/
Support agreements
Locus offers support agreements that can include hardware support, software support, preventative maintenance, user support, and training.
Goods to Locus Solutions
Send any packages to Locus Solutions AS, Postboks 2087, NO-3208 Sandefjord, Norway.